Last Thursday, Attorney General Eric Schneiderman announced the release of a report on the live entertainment ticketing industry, the result of a three-year investigation of the online ticketing market by his office.
The report, titled Obstructed View: What’s Blocking New Yorkers from Getting Tickets, looks at ticket resellers and brokers, and highlights “troubling industry practices that work to keep affordable tickets out of the hands of ordinary New Yorkers.”
The report finds that:
– Just 46% of tickets (on average) are offered for sale to the general public when event tickets first go on sale;
– Many ticket brokers use computer “bots” to purchase large numbers of tickets from the box office;
– Secondary sellers inflate ticket prices by 50% (on average); and
– Some sports teams impose “price floors” on secondary ticket sales that result in artificially high prices.
Attorney General Schneiderman said:
“Ticketing is a fixed game. My office will continue to crack down on those who break our laws, prey on ordinary consumers and deny New Yorkers affordable access to the concerts and sporting events they love. This investigation is just the beginning of our efforts to create a level playing field in the ticket industry.”